Humans Helping Humans

It’s easy for businesses, especially as they experience success, to lose track of why they got into business in the first place, to get so focused on things like products and budgets and technology …that they end up forgetting about the customers they serve. When that happens, it’s dangerous…for businesses, for customers, for communities…because motives change, and service suffers. Businesses that retain the value of personal relationships drive a line in the sand and make people a priority. That’s why for us Humans Helping Humans isn’t a phrase…it’s a culture and our attitude.

When you’ve been in business as long as we have, you see things. You watch businesses come and go, and you have the privilege of learning from both their successes and their mistakes. That’s why we chose “Humans Helping Humans” as a phrase to describe our culture…it defines for us the priority in making decisions, choosing partners, hiring employees, serving customers, and building communities. People are our priority. Always.

How We Live Out Our Mission

We make the conscious choice to live out our mission daily. It's more than a statement. It's a framework for how we treat our co-workers and our clients. It guides our daily choices and frames our conversations. Here is a short list of the evidence you will see that demonstrates our commitment to Humans Helping Humans: 

We are a 100% Employee-Owned ESOP.

An Employee Stock Ownership Plan, or ESOP, is a way to give employees a tangible stake in the company’s success by providing stock ownership to everyone. It means that every employee at Winter-Dent has a vested interest in making sure relationships are valued and protected. It means customers benefit from low employee turnover and better customer service. Nobody cares like an Owner!

We invest in our communities.

Whether it’s supporting philanthropic organizations, participating in community events, or simply being good stewards of our resources…we understand the value of supporting the people who have supported us. We are fellow citizens in active and thriving communities, interacting daily with people we meet at the store, on a ballfield, in churches and restaurants.

We expect excellence in customer service.

A phone call to Winter-Dent is answered by a person, who connects you to another person specifically able to answer your question or solve your problem. We realize you can buy insurance online, or even from a gecko…but when you do business with Winter-Dent…you’re a person working with another person who listens and cares.

It’s the little things that matter.

We’re able to help you through the big things…because we’ve taken the time to focus on the little things: a personal phone call to check in after a claim happens, a meeting for coffee to talk about life changes that require different insurance needs, an email with information specifically answering a question you know we have – even before we ask it.

Types of Risks That Your Business May Face

One important aspect of creating a business that is properly protected from risk is to understand the risks that you could face as a company. At Winter-Dent, we approach risk assessment differently. We look at your company holistically, building a framework that provides an objective analysis of where you are now and where you'd like to be. Then, we work together to bridge the gap so that you can rest easily, knowing you have the right coverage at the right time. The following are some of the most common types of risks that could come into play:

Human Risk:

This exemplifies humans helping humans, the human element. This means protecting people and providing a way for them to live and work in confidence. Ideally, you want to reduce the human risk element as much as you can.

Digital Risk:

Now considered the #1 risk that keeps business leaders up at night, digital risk is a growing problem. Look at your business through the lens of online connectivity to consider the different areas you need to look at to ensure cyber protection for your business.

Physical Risk:

There are physical risks as well as those affecting the mental well-being of employees. Thankfully, at Winter-Dent, we can help you evaluate your physical risk, ensuring protection for your employees, facilities, vehicles, and more.

Financial Risk:

You can’t do business without finances to ensure the bills are paid and your employees are compensated. While some elements of life can’t be predicted, by considering the financial risks that exist for a business, plans can be put in place to offset these risks.

Compliance Risk:

The business world is full of regulations, safeguards, and rules. To ensure that you don’t face penalties or fines, you need to understand and adhere to these regulations, which can understandably get confusing.

Lessons Life Has Taught Us All

Your business has the unique chance now to be better and stronger than ever before. Having the right partners by your side will help ensure that your insurance protection has you covered in your business's unique risk scenarios. As business owners ourselves, we've learned a few things that provide a framework for moving forward and inspire us to be conscientious in our care for our clients. 

Be Prepared for the Unexpected:

Be Adaptive to Change:

We are on the journey with you. Our life experiences have taught us what people may need at different times of their lives, how they like to be treated, and why they matter. We have experienced many of those changes ourselves, and because of that, we are uniquely qualified to listen, understand, and provide the expertise needed to help you make smart choices about your risk management program or insurance coverage.

At the end of the day, it’s not about insurance. Our mission is based on living life knowing that someone has your back. It’s about Humans Helping Humans.